Refund policy

• We want you to be completely satisfied with your purchase. Due to the perishable nature of our products, sales are typically final and refunds are not generally accepted, but are reviewed on a case by case basis.
• If you are new to the world of boba, we have a passionate team of baristas knowledgeable on our array of beverages. Our baristas are more than happy to learn your preferences and suggest the best beverage to suit your specific taste.
• . We offer free samples on all menu items to ensure you are 100% confident with your order before purchasing.
• Incorrectly prepared orders, under any circumstance, receive free replacement. For instance, an order is prepared with almond milk, instead of coconut milk.
• Refunds or free exchanges for unsatisfied purchases due to personal taste preferences are prohibited.
• Unfortunately, we cannot accept returns on electronic or physical gift cards.

Customer satisfaction is our top priority. We strive to ensure each visit to Peekskill Boba is an excellent one. If you are not satisfied with your experience at Peekskill Boba, please contact management@peekskillboba.com within 7 days of your visit, or call us directly at 914-361-3311. We will diligently aim to provide a resolution.